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As an SAP Technical Support Specialist, you will be a key member of the IT-ERP Support team, serving as the primary technical interface for all ERP-related issues. You will provide day-to-day support for system access, minor errors, configuration concerns, and other technical issues. This role is responsible for triaging and resolving technical problems, coordinating with internal teams and external partners as needed, and maintaining documentation to support knowledge sharing and process improvement. You will also help identify recurring technical issues and suggest improvements to enhance the reliability and efficiency of ERP operations. This position plays a crucial role in ensuring smooth, continuous, and reliable ERP system operations for the organization.