Job Title: IT Second Line Technician
Reports to: IT Helpdesk Manager
Salary: Up to £30,000 dependent on experience
Hours: 40 hours per week (Monday to Friday)
Location: Bournemouth

Are you an experienced IT professional who enjoys solving technical challenges, supporting users, and making a real difference to the day-to-day running of a business? Do you thrive on troubleshooting complex issues, improving systems, and sharing your knowledge with others? If so, this could be the perfect next step in your IT career.

At Protect Line, we're more than just a life insurance broker - we're a people-first business powered by technology. As our IT Second Line Technician, you'll play a vital role in ensuring our colleagues have the tools, systems and support they need to deliver exceptional outcomes for our customers every day.

Working as part of our busy IT team, you'll take ownership of escalated technical issues, support our cloud a...