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Requisition Number: 74886

Role Purpose

Reporting to the Collaboration Services Operations Supervisor, the Collaboration Administrator is an operational resource with an emphasis on Microsoft Office 365. The Collaboration Administrator will monitor, repair, and remediate issues not resolved by frontline troubleshooting. As a core member of the collaboration team, this person will deliver world‑class support to a global workforce. Managing multiple tickets/issues concurrently while communicating effectively with end users and support groups is a key to success.

Key Responsibilities

• Supporting users in project-based and production deployments of related Microsoft Office 365 ...