IT Service Continuity Manager

About the Job:

The IT Service Continuity Manager ensures that critical IT services remain available or are rapidly restored during and after disruptive events. In this role, you will lead and govern disaster recovery (DR) and business continuity (BC) documentation and testing, drive process improvements, and coordinate across global ITSCM communities and stakeholders. You will provide expert guidance to service owners and engineering teams to align practices with standards and regulatory requirements, while strengthening resilience across applications, infrastructure, and cloud environments.

What You Do:

• Guide IT Service Managers in creating and updating IT Disaster Recovery Plans (DRP), DR test post-exercise reports, Business Continuity Plans (BCP), and related documentation.
• Ensure documentation is complete, consistent, up to date, and meets required standards and q...