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IT Service Desk Agent

Company

0565 Claymount Assemblies Philippines, Inc. ("CAP")

Location

Calamba, Calabarzon

Posted

June 16, 2026

Position Overview

Description

OTHER SPECIFIC FUNCTIONS OR DUTIES

  • May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.Β 
  • May include company-wide Web-enabled solutions.
  • SKILLS, KNOWLEDGE, TRAINING AND CERTIFICATIONS

    Minimum Required Skills and Knowledge

  • Ability to communicate effectively with various levels of users in the organization.
  • Must have strong troubleshooting, analytic, and problem solving skills.
  • Works effectively in teams.
  • Required Certifications and Training

  • Obtains and completes LMS training plan specific to assigned responsibility.
  • Experience Level with Business Tools

  • Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint.Β 
  • Experience with SAP or equivalent ERP product and productivity software desired.
  • LEVEL DESCRIPTION

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