IT Service Desk Analyst. Salary upto 45K.

On-site - Manila 3-5 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide first-level support to end-users for IT-related issues.
• Troubleshoot hardware and software issues, ensuring minimal downtime.
• Manage service requests and incidents through the ticketing system.
• Assist in IT asset management and inventory tracking.
• Collaborate with other IT team members to improve support processes.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience Level: 3–5 years of experience in IT support or service desk ...