Job title: IT Service Desk Engineer

Contract type: Permanent

Hours: 37 per week

Salary: CSET 9 £28,598

Location: The Castle School, Thornbury

About the role

As an IT Service Desk Engineer, you will be a key, visible component of our service focused IT team. You’ll be delivering vital technical assistance and advice to schools across our trust. Working within our central service desk you will be the primary point of contact for all IT queries, triaging tickets raised via phone, email, and our web portal to ensure issues are resolved swiftly and efficiently.

Your day-to-day responsibilities will include: