IT Support Engineer (1st & 2nd Line)

Were looking for a proactive IT Support Engineer to join our growing team, supporting a mix of education and business clients. This is a varied, hands-on role offering exposure to modern cloud technologies, networking, and end-user environments.

Key Responsibilities

• Manage and resolve IT support tickets efficiently, ensuring timely and effective solutions
• Provide 1st & 2nd line support across hardware, software, networking, and security issues
• Configure, manage, and troubleshoot Microsoft Azure environments
• Administer and support Google Workspace , including user management and issue resolution
• Diagnose and resolve Windows OS-related issues across client systems
• Maintain clear and professional client communication , providing update...