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IT Service Management Specialist (Change Management)

Company

5190 Kyndryl (Thailand) Company Limited

Location

Bangkok, Bangkok

Posted

July 17, 2026

Position Overview

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.


The Role

  • Manage and coordinate the end-to-end Incident, Problem, and Change Management processes to ensure timely resolution and minimal business impact.
  • Lead the investigation and resolution of major incidents, ensuring effective communication and escalation as needed.
  • Perform root cause analysis for recurring incidents and develop action plans to prevent future occurrences.
  • Oversee the Change Manage...
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