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The role of the IT Service Manager – ANZ is a part on the Asia Pacific multi‑country IT team and is responsible for overseeing IT service delivery, infrastructure, and operational support across Australia and New Zealand, ensuring stable, secure, and high‑quality IT services aligned with global standards. This position works closely with regional and global IT teams, business stakeholders, and external partners, playing a key role in incident management, service performance, vendor coordination, and continuous improvement initiatives.