Looking for IT storage technical support engineer : Huawei Storage Technical Support Engineer role, specializing in the management, optimization, and maintenance of Huawei storage infrastructure. Key responsibilities include log analysis, configuration optimization, patch management, capacity planning, vulnerability remediation, and customer training, often requiring shift work. Key Responsibilities for IT Storage Engineer: 1. Operational Optimization: Proactively reviewing configurations, generating reports, managing capacity, and identifying improvements based on Huawei best practices. 2. Maintenance & Support: Testing patches, implementing changes, and fixing vulnerabilities on Huawei storage hardware/software. 3. Customer Enablement: Training customer staff and increasing their understanding of Huawei solutions. 4. Governance: Conducting monthly reviews, managing the Statement of Work (SOW) changes, and performing Root Cause Analysis.
This is a Huawei Storage Technical Support E...