PURPOSE OF POSITION

Assist to Director of IT for ensuring the efficient operation and maintenance of all computer systems and data communications activities in the hotel. To handle day-to-day IT operations and to provide first level support for PMS, POS, guests and hotel office users.

KEY ROLES & RESPONSIBILITIES

• Familiar with all the systems Opera, Micros, Windows Servers, all windows client operating systems.
• Knowledge with TCP/IP
• Backup and optimizing database
• Knowledge on LAN, WAN, structural cabling.
• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
• Provide frontline PC and server troubleshooting
• Experience in managing systems and networks
• Provide in-house guest IT related matter troubleshooting and practice a proactive support by maintaining the services at 100% availability
• Support all the IT related issues in...