The IT Support Admin will provide technical assistance and support across the organisation, ensuring smooth and efficient operations. This role is based in Redditch.

Client Details

My client is a large consumer brand organisation based in Redditch, Birmingham who are looking for a full time IT Support Administrator.

Description

Provide first-line IT support to internal teams and resolve technical issues promptly.
Maintain and monitor IT systems, ensuring optimal performance and minimal downtime.
Assist with the installation and configuration of hardware and software.
Ensure data security and support regular system backups.
Collaborate with the Technology department to implement system upgrades and improvements.
Document IT processes and provide training to staff as required.
Manage and respond to IT support tickets within agreed timeframes.
Communicate effectively with team members and stakeholders to resolve IT concerns.Profile

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