Join STEMCELL as an IT Support Administrator, delivering hands-on support for end-user IT equipment and cloud applications. This role focuses on both technical support and empowering staff with tools like Google Workspaces.
As an integral part of the STEMCELL team, you'll provide varied assistance, triaging IT requests and maintaining shared services. Experience with cloud-based applications like AWS is advantageous, and you'll leverage your knowledge of both Windows and Apple iOS environments. The role combines technical skills with customer service, giving you exposure to a range of IT solutions.
Key Responsibilities:
• Triage and provide support for end-user IT requests
• Deploy, upgrade, and manage IT equipment lifecycle
• Conduct routine maintenance on AV equipment and printers
• Execute on-boarding and off-boarding IT procedures
• Update inventory and handle equipment recycling
Requirements:
• Post Secondary Certificate or Diploma in IT
• Proficiency...