IT Support Analyst
Newcastle-under-Lyme (ST5)

Permanent

£28,000 - £32,000 DOE

Looking to take the next step in your IT career?

We're excited to be partnering with a well-established and growing organisation that is investing heavily in its technology function. As part of their continued expansion, they're seeking a proactive and customer-focused IT Support Analyst to join their team.

This is an excellent opportunity to become a key member of a supportive IT department, where you'll play a vital role in ensuring colleagues across the business receive exceptional technical support. If you enjoy solving problems, helping others, and working in a fast-paced environment, we'd love to hear from you.

What you'll be doing:

· Acting as the first point of contact for all IT-related queries and technical issues

· Diagnosing, triaging and resolving hardware, software and system issues

· Providing proactive support to minimise downti...