About the Organisation

We are a leading independent co-educational college located in Brisbane, dedicated to providing high-quality education and fostering a supportive community environment. Our ICT team is central to enabling modern learning, and we pride ourselves on delivering an exceptional level of service and technical support to our students, staff, and wider community.

Position Purpose

The IT Support Officer provides critical frontline technical service, acting as the primary point of contact for IT enquiries, service requests, and helpdesk administration. Reporting to the IT Helpdesk Manager, you will work collaboratively within a dynamic ICT team to support everyday operations and periodically assist with specific IT infrastructure and deployment projects.

Key Responsibilities

Technical Support & System Maintenance

• Configure, maintain, and s...