Responsibilities

• Setup and manage user accounts, permissions, and access rights
• Maintain firewalls, security policies, and provide technical support
• Create documentation and troubleshooting tips
• Manage computers, laptops, and other IT equipment
• Act as Data Protection Officer in the Philippines
• Implement security protocols and manage DNS settings

Requirements

• Experience in IT support role
• Familiarity with Cloud Computing, Microsoft 365, and Teams Admin
• Knowledge of Microsoft Teams Phone connect and Azure AD
• Competency in troubleshooting Windows & Mac operating systems
• Experience with email systems and troubleshooting
• Ability to communicate clearly in English