Job Title: - IT Support Engineer - 1st / 2nd Line

Contract Type: - 6 months fixed-term (potential to be extended / role become Permanent)

Employment Type - Full-Time (37.5 hours p/w)

Location - Bury / Manchester

About the role

Our client is seeking a hands-on, customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide.

This role is primarily onsite and involves a mix of service desk, desk-side, remote, and face-to-face support, ensuring users at all levels receive a high-quality, responsive IT service. You will play a key role in maintaining operational stability while supporting ongoing improvements and projects across the IT estate.

Key Responsibilities

Provide 1st and 2nd Line IT support to internal users via desk-side, remote, and face-to-face engagement
Log, prioritise, and resolve incidents and service reque...