Qualifications Relevant IT Degree/Diploma/Certification is a plus Experience with Cloud Solutions, ie, AWS 2+ years of proven work experience as a technical support engineer on Linux and Vtiger Google workspace suite of applications administration experience Experience with endpoint security Good networking troubleshooting skills Knowledge of computer hardware and networking systems Ability to troubleshoot complex hardware and software issues Familiarity with POPI and ISO 27001 certifications is a plus Comp TIA A+ and/or N+ a plus Good interpersonal skills Excellent written and verbal communication skills Good proactive, analytical and logical thinking Currently based in Cape Town Responsibilities Installing, configuring and updating Linux/Mac Laptop computer systems Providing technical support on-site or remotely to a hybrid and international user base Repairing hardware malfunctions, software issues, and networking problems or engaging with 3rd party vendors to perform specialised re...