* 8 Month FTC
* Hybrid Working
* Leicester Based (Open to London location)
We are currently partnering with a well-established and growing insurance organisation to support the hire of an experienced IT Support Engineer. This is a fantastic opportunity to join a collaborative IT function within a business that continues to invest heavily in technology, infrastructure, and service improvement across the wider organisation.
Please note this is a FTC.
Key Responsibilities
Advanced Incident Management & Resolution
* Diagnose and resolve hardware, software, and network-related issues across varying levels of complexity
* Analyse and troubleshoot system faults, service disruptions, and performance issues
* Manage and resolve incidents and service requests within agreed SLAs
Technical Support & System Maintenance
* Install, configure, and maintain hardware and software components
* Support infrastructure environments including servers,...