The IT Support Engineer will be responsible for providing a broad range of technical support and expertise to resolve IT issues across the Williams estate. This role involves troubleshooting, problem resolution, and proactive maintenance across a range of IT systems and infrastructure within both office space and remotely.

Responsibilities

• Desktop Support: Provide end‑user support for hardware, software, and peripheral devices. Troubleshoot and resolve technical issues related to desktops, laptops and mobile devices. Install, configure, and maintain desktop operating systems and software applications.
• Audio Visual: Ownership of AV space and managing AV for events.
• System Administration: Administer and support M365, manage user account lifecycle, maintain groups and distribution lists.
• Printer Support: Configure, maintain, and troubleshoot printers, plotters, and other peripherals across departments. Liaise with external vendors for ...