About the Role

The IT Support Engineer will provide high-quality first- and second-line support to users across Gravity Media, supporting a modern Microsoft-first environment spanning endpoint devices, cloud services, collaboration platforms, identity, security and core infrastructure. Based in White City, London, the role will support users globally using remote management tools, automation and clear service desk processes. The role will help maintain and improve end-user technology services including Microsoft 365, Entra ID / Active Directory, Intune, Autopilot, Windows 10/11 endpoints, Teams, SharePoint, OneDrive, networking and selected server platforms. This is an ideal opportunity for a motivated, adaptable and resourceful support engineer who enjoys problem solving, ownership, user engagement and modern workplace technology.

Working location: White City, London

Weekly hours: 40 hours per week, evenings and weekends

Repor...