IT Support Engineer – Madrid, Spain DayOne is a global leader in the design, build, and operation of high‑performance data centers, and we are expanding into new international markets. We are looking for a proactive and technically skilled IT Support Engineer to help ensure the smooth operation of our IT systems throughout the organization.
Job Summary As an IT Support Engineer, you will be responsible for providing first‑ and second‑level technical support, maintaining infrastructure reliability, and improving our IT services through continuous improvement initiatives.
Key Responsibilities Provide first‑ and second‑level technical support for hardware, software, and network‑related issues.
Respond promptly to service‑desk requests and resolve all IT incidents efficiently.
Support and troubleshoot issues for on‑site and remote users, including branch locations.
Maintain and update IT inventory of hardware, software, and system assets.
Log, track, and close...