Site Reliability Operations (SRO) is NVIDIA IT's global enterprise support organization, serving as the first point of contact for enterprise IT services while engineering streamlined, scalable solutions that improve the employee experience. Rather than simply resolving tickets, SRO drives operational excellence by consolidating support functions, automating repetitive work, and returning engineering capacity while improving operational reliability across our global 24x5 support model spanning the Americas, EMEA, APAC, India, and Israel. This role uniquely combines enterprise site support with ownership of video conferencing and collaboration technologies, requiring expertise across both disciplines to deliver a seamless workplace technology experience. Working closely with Site Reliability Engineering (SRE), Unified Communications Engineering (UCE), Facilities, and other global IT teams, you'll help ensure NVIDIA employees and executives have reliable technology and exceptional collab...