Role: IT Support Engineer (On-Call/Freelance/Casual)

As an IT Support Engineer, you will be responsible for delivering onsite technical support and ensuring a high level of customer satisfaction.

Key Responsibilities

• Provide desktop support and troubleshoot hardware and software issues.
• Perform operating system installations and re-imaging activities.
• Assist with network troubleshooting, including LAN and WAN environments.
• Support and configure routers, switches, and related network infrastructure.
• Respond promptly to technical issues and service requests.
• Document support activities and resolutions in accordance with company procedures.
• Collaborate with internal teams and client stakeholders to ensure smooth operations.

Requirements

• Minimum 3 years of experience in IT support or a related technical role.
• Strong desktop support and troubleshootin...