Your mission

Hello there and a warm welcome to Sungrow! We’re thrilled to introduce a key role that connects our cutting-edge technology with the stable operation of our production and office systems, the IT Support Engineer. 

Curious what this is all about? Let’s dive right in:

• Deploy, maintain, and respond to incidents for factory information systems and IT infrastructure.
• Provide crucial IT support during critical production periods, including on-site troubleshooting.
• Install, configure, maintain, and troubleshoot Windows, macOS, and Linux operating systems.
• Support employee end-user devices (computers, phones, mobile devices) and office equipment.
• Assist in maintaining the factory network environment, including switches, routers, and wireless networks.
• Provide support for meeting room IT equipment and AV systems.
• Support factory smart systems, including CCTV, access control, and t...