Provide technical support and IT solutions for end-users at Adventus, a global ICT provider.

Your Role:

Key responsibilities include:

• Provide on-site and/or remote technical assistance to end-users, diagnosing and troubleshooting technical problems.
• Deploy, maintain, upgrade, and support client computer systems (hardware, software, OS, network, etc.).
• Configure and administer Windows OS, AD, Office 365, Intune, and manage patching & file servers.
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• Manage IT assets and perform other adhoc duties as assigned.
• Knowledge of ITSM or ITIL is an added advantage.

About You:

The ideal candidate will have:

• Good knowledge of Windows OS, AD, Office 365.
• 2-3 years of relevant working experience, preferably from an SI environment.
• Strong problem-sol...