IT Support Engineer Stratford-Upon-Avon £34,400

Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled IT Support Engineer to join their team.

Job Description

As Senior Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work!

Responsibilities Include:

• Monitoring & dealing with issues raised in the logging system and directly through the phone.
• Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction.
• Perform necessary, routine maintenance and updates to application operating systems and anti-virus software.
• Confirm facto...