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IT Support Helpdesk support IT Infrastructure Engineer 3850

Company

Mindtel

Location

dubai, dubai

Posted

June 12, 2026

Position Overview

Job Summary
  • Provide Level 1 technical support for endpoints network queries and basic IT infrastructure issues.
  • Troubleshoot and resolve OS-level issues (Windows/Mac/Linux).
  • Support and troubleshoot networking protocols and configurations (VLAN DNS DHCP).
  • Monitor and maintain IT equipment applications and network connectivity.
  • Support POS (Point of Sale) systems (preferred but not required).
  • Document support tickets solutions and follow escalation procedures.
  • Work collaboratively within a multicultural multi-national environment.
  • Communicate effectively and demonstrate strong analytical and troubleshooting skills.
  • Maintain up-to-date technical knowledge and eagerness to learn.
  • Ensure all activities comply with company policies and quality standards.
Key Skills
  • Baan
  • English Language
  • Ideas
  • Access
  • Games
  • Application Managemen...

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