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IT Support (L2)

Company

Michael Page

Location

Brussels, Brussels

Posted

May 25, 2026

Position Overview


  • Provide Level 1 and Level 2 support for end-user environments (Windows, M365, IT equipment).

  • Install, configure, maintain, and troubleshoot laptops, desktops, and peripherals.

  • Manage incidents through a ticketing system and ensure proper resolution or escalation.

  • Support network, telephony (VoIP), and mobile (iOS) issues.

  • Assist with collaboration tools (Teams, Zoom, Webex) and meeting room technologies.

  • Document solutions and contribute to continuous improvement initiatives.

  • Collaborate with European IT teams on projects and deployments.

  • Participate in on-call rotations and occasional out-of-hours work for rollouts or events.






  • Degree in IT or equivalent experience.

  • 4 to 6 years of experience in IT support, ideally within a professional services environment.

  • Strong technical skills (Windows 11, M365, networking, Citrix, V...

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