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Lead end to end IT support operations

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Blend leadership, continuous improvement & operational optimisation

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Play a key role in uplifting IT capability & strategy

• Lead end to end IT support operations
• Blend leadership, continuous improvement & operational optimisation
• Play a key role in uplifting IT capability & strategy We are partnering with a not for profit who are seeking an IT Support Manager.

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This role is responsible for leading and uplifting IT support services across a complex, multi site environment. You will oversee the delivery of reliable, high quality IT services, ensuring systems, processes, and teams operate efficiently to support business outcomes. You will lead a local support team while also overseeing an offshore service desk function, ensuring consistent service delivery across a 24/7 support model.Working within a broader technology function, you ...