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IT Support (Mandarin)

Company

Netforge Solution Sdn Bhd

Location

kuala lumpur, kuala lumpur

Posted

May 27, 2026

Position Overview

Manage the delivery of server orders and provide after-sales maintenance to customers. 
Diagnosing and resolving various hardware, software, server, and network issues. 
Collect, analyze, and resolve technical issues that customers encounter, both before and after the sale. 
Adhere to strict work handover protocols and provide consistent and accurate information. 
Follow the company's customer service standards and procedures and stay up-to-date with the latest products and technologies. 
Ensuring customer satisfaction and maintaining the company's reputation for excellent customer service. 
Minimum Diploma/Degree in IT or a related field required 
IT/ 
Fluet in Mandarin (both spoken and written) 
Proficient in Windows, with basic knowledge of Linux and databases. 
Familiar with server and storage products as well as network equipment installation. 
Understand the configuratio...
        

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IT Support (Mandarin)

Position Overview

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