IT SUPPORT / NETWORK ADMINISTRATOR Location: Central Region (Downtown Core / Raffles Place), SG. Apply Before: Dec 31, 2030
Key Responsibilities - Serve as the first point of contact for employees experiencing technical issues (hardware, software, printers, and mobile devices). Provide Tier 1 and Tier 2 support via phone, email, or in-person, ensuring timely resolution of tickets. Manage user onboarding and offboarding processes including account creation, access rights, and hardware setup.
- Install, configure, and maintain network equipment including switches, routers, and firewalls (e.g., Cisco, Fortinet, or Palo Alto). Monitor network performance and troubleshoot connectivity issues (LAN/WAN/VPN). Administer servers running Windows Server (2016/2019/2022) and manage Active Directory , Group Policies, and DNS/DHCP.
- Apply security patches, updates, and antivirus solutions to protect against vulnerabilities. Conduct regul...