IT Support Specialist, Associate

Department: Information Technology

Employment Type: Full Time

Location: Mexico City

Reporting To: Sean Costa

Description

Join our Global On‑Site IT team as an IT Support Specialist, Associate, where you will play a critical role in delivering exceptional technology support and customer experiences across the Latin America region. This position serves as a key point of contact for employees, ensuring reliable IT services that enable productivity and business continuity. Working closely with experienced technical leaders and regional stakeholders, you will provide hands‑on support, resolve technology issues, and contribute to a culture of continuous learning and service excellence. Beyond day‑to‑day support, you will have opportunities to participate in regional and global initiatives that expand your technical expertise and business impact.

This role is idea...