Artemis Gold is seeking an IT Support Technician to enhance user experience and security in Vancouver. Leverage your expertise in Microsoft 365 and hardware support in this role.
Reporting to the IT Superintendent, you'll provide essential technical support to staff at four locations across British Columbia. Focused on resolving IT issues, you'll also manage user access through Azure Active Directory while ensuring IT systems run smoothly. Your ability to create clear documentation will support self-service options and boost technology adoption.
Key Responsibilities:
• Deliver prompt and professional technical support to users
• Identify and resolve hardware and software issues
• Provision user access in line with security standards
• Maintain and secure workstations and applications
• Produce clear technical documents for user guidance
Requirements:
• Two years in an IT support capacity
• Expertise in Windows OS and computer hardware
• Experience with ...