About the position:

We are looking for an experienced IT Support Specialist to provide first-line technical assistance and maintenance across our organization’s IT environment. You will act as the single point of contact for end users, ensuring fast, reliable, and high-quality support both remotely and in person. This role involves diagnosing, maintaining, and troubleshooting a wide range of hardware, software, and IT systems to ensure an optimal working environment for our global team.

Core responsibilities: