Ratehub seeks a motivated Junior IT Support Specialist to enhance our operations in Canada’s premier finance platform. This hybrid role is perfect for those looking to expand their IT expertise!
As part of the IT and Operations team, you will facilitate onboarding processes, provide everyday tech support, and assist with SaaS platform management. This entry-level role is ideal for individuals with 1-2 years of IT experience eager to diversify their skills in a fintech setting. Exposure to VoIP systems and project work makes this a unique opportunity!
Key Responsibilities:
• Setup user accounts across various platforms
• Troubleshoot software and hardware issues for employees
• Execute software licensing tasks and audits
• Assist with phone system administration
• Serve as a liaison for brokerage operations' IT needs
Requirements:
• 1-2 years in IT support or related fields
• Experience with Google Workspace and SaaS platforms
• Excellent communication a...