Job Description
Insight Global is seeking an IT Support Specialist (Tier 1) for a leading consumer goods/manufacturing client. This candidate will be responsible for providing first-tier support to internal customers through a ticketing system, managing a high volume of requests, and resolving a wide range of hardware and software issues. This individual will play a critical role in day-to-day IT operations, including patching support, ticket backlog cleanup, and onboarding/offboarding processes. The technician will also assist with new projects and help facilitate the implementation of new hardware such as computers, printers, and scanners. The ideal candidate is highly organized, adaptable, and customer-focused, with the ability to work independently. Flexibility is key, as this role may require evening, weekend, or rotating after-hours support.
This is a contract till end of year with extensions and a hourly rate of $23-$27/hr.

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