Are you passionate about technology and helping people solve problems? We’re looking for a proactive and customer-focused **IT Support Specialist** to join our growing team in Macapá. In this role, you’ll be the go-to person for resolving technical issues, keeping systems running smoothly, and ensuring a great user experience.
If you enjoy troubleshooting, working in a collaborative environment, and growing your IT career—this is the opportunity for you.
**What You’ll Do**
- Troubleshoot **hardware, software, and network issues**:
- Install, configure, and maintain **computers, printers, and IT systems**:
- Manage **user accounts, passwords, and access permissions**:
- Monitor and respond to **IT support tickets** in a timely manner
- Assist with **system upgrades, patches, and maintenance**:
- Document solutions and maintain **knowledge base articles**:
- Collaborate with IT team members to improve processes and efficiency
**What We’re Looking For**
- ...