Position Overview
Description We are looking for an IT Support Specialist to provide hands-on technical assistance and dependable end-user support in Pittsburgh, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day technology issues, maintaining workplace systems, and delivering a strong service experience across a dynamic business environment. The role will focus on desktop support, user access management, device setup, and troubleshooting across hardware, software, and connectivity needs.
Responsibilities:
β’ Deliver first- and second-level technical support for computers, operating systems, software applications, and peripheral equipment.
β’ Diagnose and resolve issues affecting desktops, laptops, mobile devices, and commonly used business tools in a timely manner.
β’ Prepare, deploy, and maintain employee workstations, installed applications, and related technology hardware.
β’ Provide support for conference room systems, video meetings...