Job Description
Our customer is seeking a part-time, onsite Tier 1 IT Support Specialist in Boulder, CO to work 20 hours / week to serve as the primary point of contact for local IT support as the company transitions responsibilities from its closing West Coast operations.
Customer will be open to working any 20 hours during a 8-5pm, Mon-Fri shift.
This individual will support ~30 onsite employees and contribute to a broader U.S. employee base (~200 users) by handling hardware, software, and user access issues.
Key responsibilities include:
• Acting as first-line IT support for tickets, walk-ups, and remote employees
• Troubleshooting common hardware, software, and access issues
• Supporting MacOS (primary), Windows, and Chromebook environments
• Managing user accounts (Entra ID, Google Workspace)
• Performing onboarding/offboarding and device provisioning
• Troubleshooting printers, Wi-Fi, and network connectivity
• Managing endpoints using Microsoft ...