Provide support for computer systems in case of hardware and software incidents
Provide support for mobile devices (iPad, iPhone,) in case of software incidents
Provide support of inventory units (monitors, local printers, local scanners, and notebook
docking stations) as well as support for local network printer systems
Receive materials and spare parts, inventory, prepare for installation, install, and ensure
Feedback to customers
Always demonstrate excellent customer service
Qualifications
Good technical knowledge of workplace environment and end-user services: Windows environment, Office 365, Mobile services, Mail services, Collaboration tools, MS TEAMS, etc. as well as inventory
Monit...
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