Hybrid | León, Guanajuato, México
We are seeking a proactive and dependable IT Support Technician to join our growing team in León, México. This is a hybrid opportunity for an experienced IT professional who enjoys solving problems, helping people, and ensuring technology runs smoothly across a fast‑paced, global business environment.
What You’ll Be Doing - Providing technical support to internal team members and external workforce professionals
- Troubleshooting hardware, software, connectivity, and user access issues
- Assisting with user onboarding, setup, and technical configurations
- Supporting business systems, applications, and productivity tools
- Managing and responding to support requests in a timely manner
- Diagnosing issues, identifying root causes, and implementing effective solutions
- Communicating updates and resolutions clearly to users
- Escalating complex issues when nece...