Nelson Permanent Placements are currently recruiting for an IT Helpdesk Technician on behalf of our client.

This is an excellent opportunity to join a growing business where you will play a key role in supporting users across multiple sites, including office and warehouse environments.

The successful candidate will join a supportive IT team and gain exposure to a wide range of technologies including Microsoft 365, Windows 11, Active Directory, Entra ID, Intune, endpoint security, networking and cloud-based systems.

This role would suit a motivated individual with a passion for technology who enjoys problem-solving, delivering excellent customer service and developing their IT career within a fast-paced environment.

Key Responsibilities of an IT Helpdesk Technician:

• Serve as the first point of contact for IT support across the business, providing 1st and 2nd line technical support via phone, email, remote access and in person.
• Take ownership of ...