Position Overview
Description We are looking for an IT Support Technician to provide dependable technical support at a manufacturing site in Turtle Creek, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys hands-on desktop support, user assistance, and keeping day-to-day technology operations running efficiently. The person in this role will work across hardware, software, and account administration needs while supporting employees in a fast-paced environment.
Responsibilities:
β’ Prepare and deploy laptops and desktop computers by imaging systems, applying configurations, and setting up devices for new and existing employees.
β’ Administer user access by creating, modifying, and maintaining accounts across Active Directory and Microsoft 365.
β’ Respond to technical issues involving hardware, operating systems, applications, and user access with timely and effective solutions.
β’ Diagnose and resolve end-user problems through both on-site support and remote a...