The IT Support Technician is responsible for helping to maintain Client infrastructure and continuity of

business operations for Client's employees. The technician is a key player in ensuring the smooth

running of Client IT endpoints and supporting its employees with their devices. This role implies a

growth element into supporting and maintaining the client core IT infrastructures, including

operational checks, validations and where necessary remediations of any identified issues.

Responsibilities

• Support client end users and solve tickets / reported issues.
• Prepare new equipment, including asset tagging, assignment and tracking.
• Creation of new users, assigning of ACL’s and user on/offboarding.
• Monitor hardware and software stock levels and place order requests.
• Maintain endpoint security, software updates and patching.
• Monthly Endpoint Health Check Reports.
• Verif...