Description

To provide specialist high level technical advice, high level problem resolution of complex problems, system security and policy implementation monitoring

ZAQA verified educational qualifications

Contribute to cost efficiencies through responsible utilisation of work-related resources

Manage system enhancements to improve efficiencies

Resolve IT Help Desk Query and Fault incidents and develop new approaches in the light of changing business circumstances

Provide second level standby and complex problem resolution by interfacing with vendor support to resolve complex application and system configurations

Identify and utilise opportunities to assess and improve own performance

Report on transactional and process activities within set guidelines to provide timely information for decision making

Ensure operational excellence through the delivery of work processes according to defined quality standar...