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IT Systems Support Engineer will be working as part of a team that is responsible for Field support for GIG GULF Gulf staff. The role is based in GIG GULF Gulf office in Dubai Outsourced City or Business Bay, UAE and will work together with the IT Service Desk for the issues and requirements related to the business and support users in UAE office.
This position is responsible to provide technical assistance to users and would help install, upgrade and troubleshoot hardware and software systems. The person in this role will be troubleshooting basic end‑user issues on various software applications, hardware, network and telecommunications systems and provide overall desktop/laptop support to users and C level Executives (EXCOM’s).
The role requires a person who will ensure prompt and accurate customer service and increase client satisfaction.