Job Summary:

The Tech Services team is responsible for ensuring every team member at Exos has the technology they need to do their best work. We handle everything from procuring and setting up hardware to managing accounts for our various software platforms to troubleshooting technical issues and more. We are looking for a Technical Services Analyst to join our small but mighty team. You will have the opportunity to work on a wide variety of tasks and be a crucial part of keeping our workplace running smoothly. We are a collaborative team that always looks for ways to improve how we work, and we hope you will approach your work with a similar mindset. This position will be remote, and ideally located in the Eastern Region/EST time-zone.


A Day in the Life:

No two days are exactly the same, but here is a glimpse into what you might be working on:
+ Monitoring and resolving technical support issues that come in through our ticketing system, Zendesk.