Responsibilities

• Provide technical assistance and support for incoming queries and issues related to hardware and software.
• Troubleshoot technical problems and determine solutions.
• Install and configure computer systems and applications.
• Maintain and manage IT inventory and documentation.
• Assist with network issues and ensure system security.
• Collaborate with teams to improve IT processes.

Qualifications and Attributes

• Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience Level: Less than 1 year of experience in IT support or a similar role.
• Skills and Competencies: Proficient in troubleshooting software and hardware issues, strong communication skills, and customer service orientation.
• Working Conditions: Office environment, potential for remote work, may involve shift w...